Due to the nature of the distribution of downloadable products (.pdf, .mp3, and .epub), you cannot return these types of products for a refund once they are purchased. This includes musical scores, MP3 downloads, and eBooks.
For physical products (paperback book, CD, and DVD), returns are allowed if the item is returned to us in new condition (original packaging for CD and DVD, un-marked and un-bent for the paperback book). The refund will be processed for the cost of the product once we receive the returned product.